What is the Quality Policy Statement?
What is the Quality Policy Statement?
Quality Policy Statement: Definition and Requirements
The Company shall establish and maintain a clear, documented Quality Policy Statement that reflects its commitment to product safety, legality, and customer satisfaction.
Key Requirements of the Quality Policy Statement
Policy Content
The statement must declare the Company’s commitment to:
Producing safe and legally compliant products
Fulfilling customer requirements and expectations
Maintaining continuous quality improvement
Management Responsibilities
Senior leadership shall ensure that:
All managers and supervisors understand the policy’s importance
Compliance with legal, regulatory, and customer requirements is prioritized
Implementation & Communication
The policy must be:
Clearly understood by all supervisory staff and key personnel
Effectively communicated across all levels of the organization
Regularly reviewed (at least annually) for relevance and effectiveness
Employee Awareness
All employees should:
Understand how the policy applies to their roles
Follow procedures that align with the policy’s objectives
Purpose & Benefits
A well-defined Quality Policy Statement:
Aligns the organization with quality and compliance goals
Guides decision-making at all levels
Builds trust with customers and regulators
