Should a Small Business Observe Total Quality Management?
Total Quality Management is that the dedicated effort to providing a continuously-increasing level of quality in a trial to retain the attention (and repeat business) of your customers. Large companies are unceasingly examining their merchandise and services through the observe of total quality management to optimize their aggressiveness. They pay specific attention to their core client base. Thus why cannot little businesses do the same? The short answer is: they can. However, if you are a small business owner, and you want to use the analytic observe of total...